Shipping Policy

Shipping rates and delivery estimates

We have Free WorldWide Shipping in all orders.

Orders placed will be dispatched within 2 business days, and items usually arrive in 7-12 business days once shipped depending on your location.

We use Fedex, UPS and DHL for shipping and we will email you a tracking number once your order is shipped.

For custom quotes to special countries, please Contact us at Shapesecrets@gmail.com and specify the item you would like to get a quote for along with your city, postal code and country.

 

Customs, duties, and taxes

 EMPIRE MS LTD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

EMPIRE MS LTD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

 

International Shipping Duties and Taxes

Orders shipping to destinations outside the United Kingdom might incur import fees and duties & taxes that are not reflected in our prices. If duties and taxes are imposed on your order, they are due at time of delivery.

Please consult your local customs office for more details about your country's duties and taxes. 

Per the terms of our return policy, please note that shipping arrangements and costs incurred to return items are the customer’s responsibility.

Returns Policy

https://intimeparis.com/pages/refund-policy

CONTACT US 

If you have questions, Please Contact us at contact@snugglyotter.com

Company name EMPIRE MS LTD

Company number  

adress:71-75 Shelton Street london, WC2H 9JQ